Submit a deletion request
- Email from the address associated with your Aura test account.
- Use the subject “Aura account deletion request.”
- Do not send a password, payment credential, government identifier, or sensitive document.
What the request covers
After identity verification, a production deletion request will remove the account and personal data associated with it, including profile data, social connections, messages and media the service is permitted to delete, event participation, location-sharing settings, notification preferences, and server-side session identifiers.
ParathoughtLabs may retain narrowly limited records when required for fraud prevention, safety reports, disputes, financial reconciliation, or law. The final production privacy policy will state the applicable category, purpose, and retention period before launch.
Subscriptions and shared content
Deleting Aura does not cancel Aura Premium. Cancel the subscription separately in Google Play or Apple account subscription settings. Content shared into another user’s event or conversation may remain where necessary to preserve their record, but it will be de-identified or removed when law and product integrity permit.